Aligning the CMO+CIO
to Drive Customer Insight, Intimacy and Engagement
The CMO Council and BPI Network recognize that technology and customer data access have become the essential enablers of marketing effectiveness. As leading change agents, the CMO and CIO have to be tightly coupled in the journey to optimize customer lifetime value through more personal, timely, targeted and engaging interactions with diverse audiences. This study provides education, insights and actionable guidance on how to make customer-centricity the centerpiece of the CMO-CIO relationship.
CMO Council’s look at how big data aligns marketing and IT
Download the Grow From the Right Intro Report A Report on the Strategic Value of Business Alliances and Compatible Partner Matching… read more
Download Latest Report, "Big Data's Biggest Role." The CMO Council explores key challenges, opportunities and requirements that both CMOs and CIOs are facing in their journey to develop a more customer-centric enterprise.… read more
Download the CMO-CIO Alignment Imperative Report Today Operational Transformation Needed to Align Marketing and IT Groups as Companies Seek Competitive Advantage in Fast-Changing Digital World, Finds Study from CMO Council and Accenture… read more
Q&A With Liz Allen, Chief Marketing Officer, At Home Group
As a marketing professional with extensive experience in partnering with CIOs to build alignment and drive business performance, Liz Allen discusses some of the successes she has experienced in this area throughout her career… Read Full Q&A
Last week, IBM released the results of its "State of Marketing 2012" survey. read more
Okay, so perhaps you think it's time to take aside your CMO and talk about… read more
A March 2010 Accenture Marketing Executive Survey of 400 CMOs and senior marketing executives showed that while 45% said they need to master digital channels to engage customers and create value, 34% admitted they experience significant barriers that prevent them from doing so.
In the next 3-5 years, 73% of marketing clients aspire to support "mature enterprise architecture," demonstrating that business strategy will be pervasively understood and supported within EA and across business and IT.Source: Gartner